Our ultimate goal is the success of our customers and partners through the delivery of our optical products: free of defects and on-time, every time. To this end, our UK facility’s ISO 9001:2015 Quality Management System (QMS) drives us to continually improve our processes, precision and performance.
The QMS establishes and supports our systematic approach to continual improvement, which is a natural extension of our commitment to excellence. Our quality management experts continually evaluate our processes in order to improve efficiency, while also encouraging our employees to offer suggestions on ways to improve our business processes.
The goal of our QMS is to establish an industry-leading approach to quality and then continually improve upon it. This is accomplished by:
• systematically setting quality objectives
• defining actions and supplying the resources to achieve them
• measuring specific aspects of quality at various stages of the process
• analyzing results to drive improvements
• asking our customers for feedback
• improving the system by means of systematic corrective and preventive actions
Our QMS is externally audited each year and re-certified every three years. It is the backbone of our operations as a company. It provides our employees with a comprehensive set of tools that allow us to more effectively and efficiently fulfill our mission.
View our UK manufacturing site’s ISO 9001:2015 Certificate:
Also, find Kaiam Policy Statements here.